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Clinical Decompression Automated Session‑Buffer System

Scheduling workflow that watches new session intake rows in Google Sheets, routes high‑intensity cases through a conflict‑protected buffer booking, creates timezone‑aware buffer events in Google Calendar, and marks the sheet row as processed, with dedicated email alerts for sheet or calendar failures.

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Clinical Decompression Automated Session‑Buffer System workflow

Context

Clinical teams needed a way to automatically reserve protected buffer time around high‑intensity decompression sessions while avoiding double bookings and manual date/time handling, especially across timezones.

Approach

Built a single Make.com scenario that watches a session intake sheet, parses and formats each row, splits high‑intensity sessions from the fallback path, searches the calendar for conflicts, applies a duplicate/conflict guard, builds timezone‑aware datetimes, creates a buffer event, and updates the source row to ‘processed’, with error handlers that email the team if either the sheet or calendar step fails.

Architecture

  1. Watch New Session Intake (Google Sheets)
  2. Parse & Format Session Data
  3. Send Google Sheet Error Alert on failure
  1. High Intensity Route
  2. Calendar - Search Events
  3. Duplicate/Conflict Guard
  4. Built Timezone Aware Datetimes
  5. Create Event (Buffer Block)
  6. Sheets - Update Row (Mark as Processed)
  7. High‑intensity path ends; Non‑high‑intensity
  8. fallback
  1. Send Google Calendar Error Alert on calendar‑side failure
  1. Send Google Sheet Error Alert on sheet‑side failure

Results

~3 hrs/weekScheduling admin time saved
EliminatedDouble-booking conflicts
100% timezone-awareBuffer-time accuracy