Field maintenance triage workflow that scores incoming reports, logs them to Google Sheets, and routes high and low-priority alerts to Slack with a separate error monitor for failures.
n8n · workflow canvasproduction build
Context
Operations teams needed a simple way to triage maintenance reports by urgency, keep a master log updated, and ensure dispatch gets immediate visibility on the most important issues.
Approach
Built two connected n8n workflows: the main flow receives maintenance reports via webhook, calculates a priority score, appends each report to a master log, and branches into high- or low-priority Slack routing; a separate error monitor appends failures to an error sheet and sends a Slack node failure alert.