Tiered welfare check automation for pet care operations that validates Pet IDs, classifies routine, observation, and urgent checks, logs each tier separately, and escalates urgent cases to Discord and Gmail in real time.
n8n · workflow canvasproduction build
Context
Pet care and boarding teams needed a structured overnight process to log welfare checks, surface observation-level updates to the morning team, and ensure urgent cases reached the right people quickly without manual overnight monitoring.
Approach
Built two connected n8n workflows: the intake flow parses each welfare check, validates Pet ID, routes records through routine, observation, or urgent branches, logs each outcome to dedicated Google Sheets tabs, and sends Discord or Gmail alerts when needed; a separate error monitor emails the team on failures.
Architecture
Webhook POST (welfare check)
Parse + enrich
Pet ID flag check
Flagged: Gmail validation alert
Clear
status routing
Routine: Sheets log
Observation
Discord morning post + Sheets log
Urgent
Discord urgent alert + Gmail team lead + Sheets log